We're Rebranding to Granwest Insurance on July 1, 2026

Our name and logo are changing, but you’ll still have the same trusted coverage, service, and team you rely on.

FAQ

You have questions? We have answers.

FAQ

Mutual Holding Company

More details on our transition to a mutual holding company

Billing / Payments

How do I pay my bill?

What is the fee for card payments?

My debit card is attached to my checking account. Why should I have to pay a fee to use it?

Portal / Account Access

Why did the online customer portal change?

How do I access my account online?

Will my login information stay the same?

You will still need to register your account in the new customer portal the first time you sign in.

When registering, we recommend using the same email address you previously used, as it is already linked to your policies. You may also use the same password if you choose.

If you have trouble accessing your account, please use the Forgot Password option or contact Customer Service at 800-247-2643.

Can I manage my account on my mobile device?

Is the MyGrange mobile app still available?

What do I do if I forget my password?

What do I do if I forgot my username?

What if I have trouble logging in?

What happens if I get locked out of my account?

Do I need to update my bookmarks?

How do I remove my account?

Policy / Customer Service

Who can I contact for questions about my policy?

How do I obtain a copy of my policy?

How can I make changes to my insurance policy?

Where can I obtain copies of my auto insurance cards?

How do I cancel my policy?

Oregon Wildlife Mitigation

Oregon Wildfire Mitigation