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New 2022 Scholarship Program, now accepting applications. Click here to see what's new!

FAQ

You have questions? We have answers.

FAQ

  • How will the WA State Credit Ban impact my policy?

    The extremely short time frame required for filing and approval of new rating plans affecting millions of policies means that not all insurers can be ready on time. Whether or not the deadline is met by all
    insurers, some carriers may not accept new, less predictable risks that result from the ban on credit-based insurance scores. In either case, some insurers are now in the process of notifying producers they work with if they will not be writing new policies on or after June 20. For consumers shopping for coverage – through agents & brokers, or online or by phone – they may be surprised to learn that some companies are not writing new coverage.

    But also, because the use of credit information has been used by insurers to reduce the cost of coverage for most consumers, there is a strong likelihood that the emergency rule will force some insurers to increase rates for their policyholders. How many policies and how much of an increase will vary widely among insurers – but for some consumers, the increase could total hundreds of dollars annually.

  • How do I pay my bill?

    You have several options for paying your bill. Payments can be made:

    • Online with your MyGrange.com account
    • By mail. Mail your payments to: Grange Insurance Association, PO Box 21089 Seattle, WA 98111-3089
    • Over the phone with a savings account, checking account or credit (Visa or MasterCard)
    • Contact your agent

  • What is MyGrange.com?

    MyGrange is a secure site that provides our customers with access to their billing and policy information. The site allows for you to:

    • Pay your bill
    • Enroll in our automatic payment plan
    • View billing information
    • Add/remove your other policies
    • Print your Proof of Insurance (auto ID cards)

  • How do I cancel my policy?

    We value your business and canceling your insurance policy is an important decision to make. If you’re trying to save money you may be able to lower your premium without canceling your policy. Please contact your agent to discuss all available options.

  • Why did my rate change after I received a quote?

    Several factors are used to determine your premium and many of them could influence why your rate changed between the time you received your quote and the time you received your policy. If any of the information on the application changed or was incorrect, it may have prompted a change in the quoted price. If it’s been a few months since you received your quote, it’s possible we revised our rates in your area. Please contact your agent to review.

We have updated our Privacy Policy and Terms and Conditions. By continuing to use our website, you accept these terms and policies.

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