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For our response to Coronavirus (COVID-19), please see here and to find answers to your FAQs, please click here.

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Give us a call

Claims & Customer Service

800.247.2643

Customer Service Assistance is available Mon – Fri, 7 AM – 5 PM Pacific Time Zone

If there is an emergency on the weekend or after 5 PM, please follow prompts to report a new claim for immediate service.

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Disclaimer: Please be advised that insurance coverage cannot be added, bound, deleted or otherwise changed via our contact form. If you would like to make a change to your policy, please contact your local independent agent. We do not accept solicitation via online forms.

Corporate Headquarters

200 Cedar Street
Seattle, WA 98121

PO BOX 21089
Seattle, WA 98111-3089

Alternate Properties

1410 N Mullan Rd Ste 102
Spokane, WA 99206

2717 Third Ave
Seattle, WA 98121

If you need to report an incident regarding our office locations (after 5pm on weekends) please call 800.431.2535. Note: this is not a claims or customer service line.